Dispatcher
Mississauga, ON, Canada
Full Time
Mid Level
About Us:
At Rodan Energy, our mission is Making Sustainable, Attainable. As a leading North American energy services company, we provide innovative energy solutions that help clients reduce energy costs and GHG emissions, support electrification, and enhance grid efficiency. With over 20 years of expertise, we’re trusted by North America’s largest energy users, power producers, and utilities.
Why Join Rodan:
As the Operator, Real Time Operations and Optimization, you will be on the front lines, managing all asset operations via SCADA to ensure successful and safe performance. This role offers a unique opportunity to solve complex problems, meet critical deadlines , and directly contribute to building a sustainable energy future. You will also significantly grow your knowledge of the various Independent System Operator (ISO) electricity markets (like IESO, NYISO, AESO, PJM, MISO) and the compliance rules for asset operations. This position is an excellent entry point to starting a rewarding career in a thriving, innovative, and rapidly growing sector.
Key Responsibilities:
Main Point of Customer Contact for all DER Operations (Daily):
Rodan Benefits Include:
Please note that a criminal background check will be conducted as part of our hiring process.
At Rodan Energy, our mission is Making Sustainable, Attainable. As a leading North American energy services company, we provide innovative energy solutions that help clients reduce energy costs and GHG emissions, support electrification, and enhance grid efficiency. With over 20 years of expertise, we’re trusted by North America’s largest energy users, power producers, and utilities.
Why Join Rodan:
- Thriving Industry: Join a rapidly growing sector at the forefront of innovation and sustainability, shaping the future of energy management.
- Meaningful Sales Impact: Represent trusted, high-value solutions with a strong track record of client success and a 98% retention rate - giving you confidence in what you're selling.
- Top Talent & Strong Culture: Work alongside passionate professionals in a collaborative environment that values initiative, rewards results, and supports your growth as a sales leader.
As the Operator, Real Time Operations and Optimization, you will be on the front lines, managing all asset operations via SCADA to ensure successful and safe performance. This role offers a unique opportunity to solve complex problems, meet critical deadlines , and directly contribute to building a sustainable energy future. You will also significantly grow your knowledge of the various Independent System Operator (ISO) electricity markets (like IESO, NYISO, AESO, PJM, MISO) and the compliance rules for asset operations. This position is an excellent entry point to starting a rewarding career in a thriving, innovative, and rapidly growing sector.
Key Responsibilities:
Main Point of Customer Contact for all DER Operations (Daily):
- Communicating with customers on a weekly and daily basis, keeping them up to date on how their systems are operating (activations, issues with the assets).
- Ensuring assets are always ready to operate 24/7.
- Operating assets in accordance with SOP/manuals on a daily basis.
- Resolving any issues that arise and taking appropriate action to remedy risk and ensure the problem is resolved.
- General understanding of market programs for IESO / NYISO / AESO / PJM / MISO (market rules for compliance of asset operations).
- Receiving information from previous shift and transferring to the next shift.
- Filling report journals during and after the shift.
- Passing regular training courses for dispatch staff.
- Creating/reviewing summary reports internal (for Rodan own purposes) and external (for customers) on asset operations (daily/weekly).
- Understanding of Power Systems and Electricity Grid an asset
- Proficient in excel and other office products (MS Outlook, Word, Power Bi etc).
- Candidates must be available to work any day from Monday through Sunday, between the hours of 9:45 AM and 10:15 PM.
- Excellent verbal and written communication skills
- Strong attention to details
- Ability to accurately summarize information
- Easily liaises and interacts with all types of personalities
- Strong technical and analytical aptitude
- Highly organized and able to prioritize tasks
- Proven ability to work well under pressure and meet all deadlines
- Ability to adjust and be flexible to meet changing work needs and demands
- Strong organization and time-management skills
- Strong analytical and problem-solving skills
- Shift Details: You will work 12-hour shifts from approximately 10:00 AM to 10:00 PM (candidates must be available to work between the hours of 9:45 AM and 10:15 PM ).
- Hours Per Week: The schedule is based on 3 shifts per week, averaging 36 hours per week, and for the period from May till September 44-46 hours per week (additional shifts may be scheduled to meet operational demands during periods of peak business activity.)
- Availability: Shifts can be scheduled any day from Monday through Sunday, including holidays (with an additional day off provided in lieu for working on a holiday).
- Experience working in the energy sector or a field related to energy/electricity
- Electrical engineering degree or something similar
- Understanding of how BESS /Generation / Power Systems operate
- Previous experience using SCADA Systems (Supervisory Control and Data Analytics)
Rodan Benefits Include:
- Competitive salary and bonus
- Benefits package
- RRSP Match
Please note that a criminal background check will be conducted as part of our hiring process.
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